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Archive for the ‘eGovernment’ Category

Russia’s bureaucrats jobs dynamics

19/02/2011

Russian bureaucrats jobs dynamics

To click a Minister

03/02/2011

Lipetsk and Voronezh regions are now leading in the E-Government development.

“Center of Applied Economics” has formed the overall rating of the Russian Federation subjects in terms of implementing the e-government in 2010. Among the central regions the highest score gained the Lipetsk region. In All-Country championship it yield the position to Tatarstan and shared the second place with Kabardino-Balkaria. The Voronezh region takes place in the first ten best regions, the Tambov region is thirteen.

Russian central regions E-gov developmentThe first ranking of e-Government implementation has been held in February 2010. At that moment 6 regions didn’t have any e-government portals at all.  The first place took Tambov region. 10 month later all of the regions had launched their e-government portals. Orlov region was the last in December 2010/

Lipetsk region is developing the E-government since 2008. There was information about 40 government and municipal services a year ago, but now on it rises up to 800. Next step in 2011 is Universal Electronic Card implementation. It would become the personal ID (and also substitution for medical insurance, pension certificate among with other documents) and also citizen would be able to make relevant in law actions, receive and pay the banking services.

Next year the way the rating was calculated is going to be changed. The indicators of the real benefits to citizens would take the most important place in the ranking among with the traffic statistics. Even the Lipetsk and Tambov regions are now belong to the group  with an average attendance of portals of government and municipal services (only 5-20% of the region citizens visit the portals).

E-government digest #4

28/01/2011

December 15, 2010 – January 27, 2011

“Government purchases” has become united.
Since January 2011 all information on government purchases are now accumulated at one site http://zakupki.gov.ru. This resource is now considered the only official source of information for placing orders.

New rules of residence registration are now used across the Russia.
You can now send an application for registration in electronic form over Internet. A registration certificate will be sent by mail. Although if you need to personally receive the certificate you can do it on the next day.

Krasnoyarsk official are switching over to electronic documents.
Since January 2011 all the internal information flow of the administration of Krasnoyarsk is switched over to electronic form. That’s going to shorten the waiting time for citizens to get necessary papers.

The Bryansk region citizens can now submit electronic applications for child benefits.
Citizens are now may apply to the district departments of social protection for the appointments and payments for child by e-mail.

Users of the “Government services” portal are now able to get or exchange a driver’s license.
«Rostelecom» (RTKM) has launched new service «Admission examinations and issuing driver’s licenses” on the http://gosuslugi.ru portal

The system of response to an accident on the basis of GLONASS is now completed.
The system’s architecture was designed In 2010 and on 2011 the production of the terminals is going to be started. Later all Russian cars are going to be equipped with that terminals.

Kazakhstan: 74 types of government services are granted via the “Electronic government” system.
Kazakhstan government has begun the advertising campaign rising the awareness of the citizens about the “Electronic government” system. It has led to tenfold increase of the users. 1.6 million of enquiries had been received. Every day the system is being used by up to 10000 people.

Kazakhstan:  More than 150 thousands of digital signatures has been issued.
More than 150 000 digital signatures (EDS) were issued in the country to citizens and businesses.

Azerbaijan: The number of computers sold within the “People’s computer” project has been announced:
Number of computers (HP ProBook 4510s) sold in country under the project reached 10.3 thousand units.

Turkmenistan: Turkmen president ordered the officials to become familiar with computers:
Turkmen President Gurbanguly Berdimuhamedov said that all the officials which occupy senior positions, must learn to work with their computers. Besides that he proposed courses for civil servants so that they can master the computer knowledge and retain their positions

First sitting of the court has been held as a videoconference in Russia.
The use of videoconferences to participate in court hearings allows companies to substantially save on travel expenses and lawyers. It improves access to justice for companies with litigations in arbitration courts of other regions in relatively small amounts or small documents controversy.

Gov2.0 investments: Practices

27/01/2011

Recently the Gov2.0 startup SeeClickFix received $1.5 million investment. It’s not too much because the project generates profit by itself. But the fact of the investments in that initiatives shows us that the project becomes business and funds are investing into it’s growth.

I was told about SeeClickFix last year by Ben Berkowitz. SeeClickFix was created because the guys were fans of the UK-developed platform – FixMyStreet: you can mark the corresponding urban problem on the map (wrong traffic organization or garbage on the streets, ditches on the roads, etc.). You request then goes to the responsible for resolving the issue in the city cervice. When the problem is solved it changes its status to “Closed”.

I was wondering why the authorities should respond to these requests, what’s the general reason, and how are these services being connected by Ben and his team? The answer was very simple: we have everything in electronic form, we just type down the e-mail address of the responsible person and then it’s their issue.

“So you don’t control whether they accept the problem or not?”

Ben: “No, because it’s responsibility of municipal services. And we just helping them to gather information and to lower the negative in relation to their work”.

We have the clone of that project in Russia – streetjournal.org (interview with the author of the project). Is it effective or not? A matter of time and popularity amongst the citizens and city services.

Ben Berkowitz

A few days ago I had a discussion that Russian Gov2.0 projects could be only developed on the budget money and could not become a really working practices. I have a different position – I believe that we should stop the pernicious practice of developing everything on the budgets’ money and approach to everything on the business standpoint. Gov2.0 is basically the same start-ups but in the electronic government area.

Well, actually, to study the example how SeeClickFix gained the investment I called Ben:

Alena Popova: Why do they invest in SeeClickFix?

Ben Berkowitz: Because they believe in the teams’ ability to scale SeeClickFix internationally and drive civic engagement around the world. continue reading

Today TechCrunch has posted a video interview with AlenaPopova by MikeButcher on TechCrunch Moscow:

Alena Popova, is a former TV journalist who got into Web 2.0 a while back and is now a specialist in “Government 2.0″. She is also a venture investor in a social shopping startup in Russia and startup adviser.

We chatted about the startup scene and Russia’s Skolovo project to create a Silicon Valley in Russia. She’s also working on generating greater awareness of e-government in Russia and helped establish the project Duma 2.0 in Moscow. At the recent TechCrunch Moscow event I talked to her about empowering ordinary citizens in Russia through Government 2.0 platforms – especially important in a developing economy like Russia’s where officialdom can often disappoint – and the startup scene in Russia.

 

via TechCrunch.com

E-government digest #3

15/12/2010

December 08 – December 14, 2010

01. Governors are proposed not to spend money on software for schools
The Armada Company has sent a letter to the Russian governors, which proposed to use “Alt Linux” in schools, concluding gratuitous permanent agreement.

02. 30% of educational institutions are connected to the electronic register In the Kemerovo region.
Electronic register – a program containing all the information about lessons, assessments and homework assignments. It is accessible over the internet to all participants of the educational process — teachers, pupils and their parents.

03. Children of Pskov region can be registered over the Internet
Filling in of  just one request is enough to receive a childs’ birth certificate and some other documents for the kids — medical insurance policies and insurance. They can also be put into the queue for a place in kindergarten.

04. Russian strategists on information of education have received their awards.
Crystal figurine in the form of the flame got nine winners in 7 categories. 200 professionals at all levels of education, were presented through an online nomination site http://cio.pedsovet.org

05. Ministry of Justice had begun an experiment on the jural debates on the Internet.
Now the lawyers will appear at several sites for the sharp legal debate. The outcome of their discussion on portals will become a report to the Ministry of Justice. The document represents the agency monthly summary data of e-voting of member of legal resources and their views on the need for changes to the existing legal regulation.

06. Rostelecom has opened Russia’s first “infomat”, allowing residents to receive all available government services in electronic form.
Multifunctional informational terminal – “Infomat” allows any citizen of Russia, not having their own access to the Internet, to receive all available government services in electronic form on federal, regional and municipal level through a single portal http://gosuslugi.ru.

Moscow citizens would receive the special electronic cards starting the year 2011. This card will become a substitution for health insurance policies, pension insurance certificate, tickets and will be an ID for different public services. This was stated by the mayor of Moscow, Sergei Sobyanin at the meeting of the Moscow City Duma on Wednesday during the discussion of the draft budget of Moscow in 2011.

This new universal card would keep all the opportunities of todays «Moscow citizen’ social card» — said the mayor .

Transition to a universal electronic card will be carried out smoothly in a single year. «City program «Electronic Moscow» will be updated in the near future, — said Sobyanin. The program priorities would be set to: provision of more than 60 most popular government services, providing of online interaction between the services involved in the calculation of social benefits, the creation of a unified geographic information system, as well as the maximum involvement of citizens in city management.

It was recently reported that Russian citizens can replace paper passports for internal identification cards and the government is also discussing the project of the consolidation of electronic passports with bank cards under the National Payment System.

Prime Minister Vladimir Putin believes that Russia needs a universal card that would provide access to all public electronic services, and would be taken by all departments.

«Sberbank», «Bank of Moscow», «Uralsib» and «Ak Bars» created JSC «Universal electronic card«, which would create a single information and billing system for providing information and banking services.

San-Francisco: 311 service

09/12/2010

Andy Maimoni: We want to be valuable every day, 24 hours a day, 7 days a week.

Read our interview with Andy Maimoni the Deputy Director of sf311.org and find out how does e-government operates on the level of the biggest American city.

I learned about general information service 311 at the conference Tim O’Reillys’ Gov2Expo. They told me that this is the most effective e-government practices of their type.

So, as always, when I was in San Francisco, I came to see this project. Because I do not trust the words: I love to see it all by myself. Experience is the best weapon.

The «311» idea implementation is fair simple if you understand the essence of the system. Similar projects exist in Russia, but «sf311» is the only example on all conferences.

You dial just one number (311, for you it’s free) and you get all the information on issues related to the authorities.

Most frequent requests — graffiti, trash, licenses. In Russia it will be housing, transportation, passport, citizenship. For such a megalopolis as Moscow the idea of 311 is more than useful and can be implemented with all its pros and cons.

I asked them to show how the system is arranged, had conversation with the staff, watched over their work. All the working process can be real-time monitored over a huge number of monitors that are placed around the office. There is also a differentiation of the common questions and issues relevant to police activities. These people even work in a separate office block.

Why does this simple scheme works? Clear objectives, clear means and … yes, of course, the proximity of Silicon Valley. I asked the question: how do people understand whom do they need to forward the phone-call, how long has it taken to create such a database? continue reading

E-government digest #2

07/12/2010

We continue the development of our new project with the all important news in e-government field of Russian federation.

December 01 — December 07, 2010

01. The Internet has begun to discuss a new law on education.
The beginning of the discussion has been announced on the twitter blog of Russian President Dmitry Medvedev.

02. For the second year the MTS is becoming the winner of the competition for the data providing services conducted by the State Duma. Read more

03. The electronic items of book returns – “Bibliolocks” may appear in Moscow soon
Moscow is developing the project of library-network modernization.

04. Ministry of Economic Development and Trade in joint with Federal Treasury are launching the new “procurement block” which will lead to all government procurements to become accumulated on the one web-site. Source

05. The IM-service for government employees is launched in the south-east part of Moscow.
The program is closed-sourced and access is restricted to staff of the prefecture, the control regions and municipalities. Source

06. Kazakhstan: By 2012 more than 100 electronic government services will be available on the State and municipal services portal. Source

07. Kaliningrad authorities are creating an “electronic government”.
More than 60 public services are going to be converted into electronic form. Source

08. Municipal government would report over the Internet about prospective territories for building and development. Read more.

You can find all the news based on the e-government development in Russian Federation in our eGov digest section.

On November 26 we had the first e-government conference taken in Moscow.  This is the first event which is case-study based, the best practices were demonstrated there.

The total number of participants: 273 persons, 80% are authorities’ officials and 20% are experts.

There were 52 reports made on the next subjects:

  • Providing of electronic public services in education and healthcare.
  • Providing of electronic public services in the social welfare areas, transport, housing, safety and construction.
  • Authorities 2.0. Social media usage by public officials.
  • Social initiatives, crowdsourcing and non-government projects.

The conference was attended by representatives of the authorities from Moscow, St. Petersburg, Tolyatti, Kostroma, Samara, Pskov, Tver, Yaroslavl, Pskov, Kursk, Astrakhan, Sverdlovsk, Krasnoyarsk, Novosibirsk Region, the Republic of Bashkortostan, Perm, Krasnoyarsk territories, the Republic of Tatarstan, Chuvash Republic, the Republic of Komi, Republic of Udmurtia, Republic of Khakassia. You can see the full list here continue reading