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Archive for Январь, 2011

E-government digest #4

28/01/2011

December 15, 2010 – January 27, 2011

“Government purchases” has become united.
Since January 2011 all information on government purchases are now accumulated at one site http://zakupki.gov.ru. This resource is now considered the only official source of information for placing orders.

New rules of residence registration are now used across the Russia.
You can now send an application for registration in electronic form over Internet. A registration certificate will be sent by mail. Although if you need to personally receive the certificate you can do it on the next day.

Krasnoyarsk official are switching over to electronic documents.
Since January 2011 all the internal information flow of the administration of Krasnoyarsk is switched over to electronic form. That’s going to shorten the waiting time for citizens to get necessary papers.

The Bryansk region citizens can now submit electronic applications for child benefits.
Citizens are now may apply to the district departments of social protection for the appointments and payments for child by e-mail.

Users of the “Government services” portal are now able to get or exchange a driver’s license.
«Rostelecom» (RTKM) has launched new service «Admission examinations and issuing driver’s licenses” on the http://gosuslugi.ru portal

The system of response to an accident on the basis of GLONASS is now completed.
The system’s architecture was designed In 2010 and on 2011 the production of the terminals is going to be started. Later all Russian cars are going to be equipped with that terminals.

Kazakhstan: 74 types of government services are granted via the “Electronic government” system.
Kazakhstan government has begun the advertising campaign rising the awareness of the citizens about the “Electronic government” system. It has led to tenfold increase of the users. 1.6 million of enquiries had been received. Every day the system is being used by up to 10000 people.

Kazakhstan:  More than 150 thousands of digital signatures has been issued.
More than 150 000 digital signatures (EDS) were issued in the country to citizens and businesses.

Azerbaijan: The number of computers sold within the “People’s computer” project has been announced:
Number of computers (HP ProBook 4510s) sold in country under the project reached 10.3 thousand units.

Turkmenistan: Turkmen president ordered the officials to become familiar with computers:
Turkmen President Gurbanguly Berdimuhamedov said that all the officials which occupy senior positions, must learn to work with their computers. Besides that he proposed courses for civil servants so that they can master the computer knowledge and retain their positions

First sitting of the court has been held as a videoconference in Russia.
The use of videoconferences to participate in court hearings allows companies to substantially save on travel expenses and lawyers. It improves access to justice for companies with litigations in arbitration courts of other regions in relatively small amounts or small documents controversy.

Gov2.0 investments: Practices

27/01/2011

Recently the Gov2.0 startup SeeClickFix received $1.5 million investment. It’s not too much because the project generates profit by itself. But the fact of the investments in that initiatives shows us that the project becomes business and funds are investing into it’s growth.

I was told about SeeClickFix last year by Ben Berkowitz. SeeClickFix was created because the guys were fans of the UK-developed platform – FixMyStreet: you can mark the corresponding urban problem on the map (wrong traffic organization or garbage on the streets, ditches on the roads, etc.). You request then goes to the responsible for resolving the issue in the city cervice. When the problem is solved it changes its status to “Closed”.

I was wondering why the authorities should respond to these requests, what’s the general reason, and how are these services being connected by Ben and his team? The answer was very simple: we have everything in electronic form, we just type down the e-mail address of the responsible person and then it’s their issue.

“So you don’t control whether they accept the problem or not?”

Ben: “No, because it’s responsibility of municipal services. And we just helping them to gather information and to lower the negative in relation to their work”.

We have the clone of that project in Russia – streetjournal.org (interview with the author of the project). Is it effective or not? A matter of time and popularity amongst the citizens and city services.

Ben Berkowitz

A few days ago I had a discussion that Russian Gov2.0 projects could be only developed on the budget money and could not become a really working practices. I have a different position – I believe that we should stop the pernicious practice of developing everything on the budgets’ money and approach to everything on the business standpoint. Gov2.0 is basically the same start-ups but in the electronic government area.

Well, actually, to study the example how SeeClickFix gained the investment I called Ben:

Alena Popova: Why do they invest in SeeClickFix?

Ben Berkowitz: Because they believe in the teams’ ability to scale SeeClickFix internationally and drive civic engagement around the world. continue reading

Communication On Top: Roland Binz

25/01/2011

Let’s continue our story about most outstanding participants in an international forum in Davos — Communication On Top which will take place very soon, on February 16-18.  I will represent Russia at the Political communications section on «Why in Russia and the BRIC countries the e-government could stimulate the economic development».

Today my companion is — Roland Binz, member of the the Forum Committee at World Forum «Communication on Top» & Crisis Communications Section Moderator.

Roland Binz is one of the leading and most experienced professionals in crisis communications from Switzerland. He is vice president of the Swiss Crisis Communication Association. Following his studies in law at the University of Berne he worked for 8 years as a court reporter and political editor for a well-known daily newspaper. He was subsequently nominated Public and Press Officer for the Swiss Army within KFOR after the Kosovo war in the year 2000. From 2001 till mid 2009 Binz garnered broad experience in crisis management, corporate communication and public affairs as the corporate spokesperson and Deputy Head of the Press Office at Swiss Federal Railways (SBB).

In June 2009 Roland Binz established his eponymous business consultancy for crisis, litigation and reputation communication (www.rolandbinz.com). He is also co-founder of the international Crisis and Litigation Communicators’ Alliance, a group of prominent consulting firms providing clients with seamless crisis and litigation communications support around the globe.

Crisis Communications section, moderated by Roland Binz at the Forum “Communication on Top”, explores Litigation PR and communicative integrity as the keys to safeguarding your reputation.

10 Business Models That Rocked 2010

09/01/2011

The presentation was made by Nick De Mey from Board of Innovation. He does a great  job in analyzing and visualizing business models in a range of industries.

Featured in the presentation of the 10 business models that rocked 2010, according to De Mey, are Flattr, Groupon, Spotify and Airbnb, among others.

The presentation is best viewed in full screen.